If you experience any problem after using this guide, please check our Problem Guide and the FAQ first.
An overview of the OpenVPN settings detailing technical aspects a bit more in depth and some tweaks is available here.
This guides configuration connects your client to our OpenVPN service via UDP. As outlined in the OpenVPN settings, connecting via TCP and/or to different ports is also supported.
TCP is needed if you have to go through a HTTP proxy to reach our servers or if your provider rate-limits UDP connections on port 1194.
If your problem is still not solved please visit the online online chat or use the Help Wizard to contact the support.